Purchasing FAQ

How to place an order?
Order can be placed by fax or e-mail. For placing the order will be easier by filling up the order from our current stock list available

How much are the minimum order?
we require a minimum order of 8 boxes.

How much the approximate weight for fishes & Corals each box?
For fishes = 17kg
For corals = 19-20kg.

What is your boxes size?
503mmx438mmx396mm

What is your method of payment?
Advanced payment only.

How do the payment made?
payment can be made by Wire Transfer or Western union.

What is your guarantee for live arrival?
We offer 100% live arrival on direct commercial airport to airport flights only. All other methods of transportation are evaluated on a case by case based with a maximum of 50% credit. All mortality claims should be made by the next business day by the picture and are issued as a credit memo to be applied to the next purchase. Credit memos must be applied within 30 days.

How about your quality & constancy?
We stive to be the best exporter at quality & constancy.
We carefully select and train many of our exclusive overseas suppliers. Once the fish are in our holding facilities, they go through vigorous quality control to assure perfect specimen before they are shipped. Having exclusive suppliers means we will always have more fish than most other exporters.We monitor our fish regularly and use this information to determine what fish to buy from which suppliers (if the species are available from several different suppliers). We strive to bring in only the strongest fish from each supplier.
We take special care in our packing and we train our crew to pack as tight as possible to reduce your freight cost.